Yes! Feel free to check it.
Frequently Asked Questions
Is there any voice actors in your company who can speak Spanish with European accent?
Is there any written and guaranteed response time for my request?
YES! We guarantee a response within 24 hours or less.
My video is just less than a minute. Do I still have to pay per unit?
The price we can offer to you for our rendered service is based on anything up to a minute and not per second. Due to our competitive pricing compared to the quality that we offer, we don't have the time to offer smaller projects for less than one minute of production.
Who owns the rights to content ordered through icopify?
The customer will have the full rights of the content being ordered including the raw file.The video is too fast it is almost disturbing. Can you do something about it?
Yes. Just let us know.
What are the modes of payment?
You can pay your invoice online using a credit card (Visa, MasterCard) or PayPal. Our processing system uses the latest secure server technology to provide a private and safe transaction.
What do you think is the best way to construct my video script with guidelines in the storyboard?
If you're providing the video script you can provide it in any way you want, either as a word document, txt file, etc. However, if you have some personal thoughts and storyboard guidelines on how you want us to approach the drawings and illustrations.
What happens if somehow the voice over won’t satisfy me?
Just let us know so we can discuss it.
What information do you need to start the project?
As soon as we open your project we need you to fill out a form, send it back to us when ready. Afterwards, send your logo in the highest resolution available there. Lastly, provide email addresses of anyone else that is involved in the project so we can loop them in as well.
